Privacy Policy

Copart, Inc. (referred to as “Copart”, “we”, “us” or “our”) is the data controller/business that is responsible for the Personal Data collected and used within the scope of this Policy:

Depending on the context of your relationship with us, we may collect different categories of data.

We collect Personal Data for the following reasons:

• To provide you with information, products, or services that you request from us and manage our relationship with you.
• To register and maintain your account with us.
• To communicate with you, including providing you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
• To improve and develop our products and services.
• To administer this website and our services, and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis.
• To personalize this website and our services to ensure content is presented in the most effective manner for you and your device.
• As necessary or appropriate to protect the rights, property or safety of us, our employees, members, customers, or others.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

The following table details Personal Data we collected in the last twelve (12) months, including sensitive personal information under the CCPA (denoted by *):

Other than as set out in the table above, we do not intentionally collect information that may be “sensitive” or “special category” Personal Data under applicable law, such as information regarding criminal convictions or offenses, race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions or trade union membership. However, because some of our communication channels, such as e-mail, social media, and telephony systems allow individuals to provide us with unstructured data, it is possible for Copart to receive unsolicited Personal Data provided by the message sender, which could include information not included in the above chart. We request that you refrain from sharing special categories or sensitive Personal Data through any of these channels.

We only use and disclose sensitive personal information in accordance with applicable law (including, if you are in California, for the purposes specified in the California Consumer Privacy Act (CCPA) or with your consent).

Consent for SMS Communication:

Mobile opt-in and any information obtained as part of SMS consent will not be shared with third parties or affiliates.

Types of SMS Communications:

If you have consented to receive text messages from Copart, you may receive text messages based on our relationship with you, including but not limited to transacting with us and also employee communications.

Standard Messaging Disclosures:

Message frequency may vary.

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our privacy policy at https://www.copart.com/content/us/en/privacy-policy?intcmp=web_footer_privacypolicy_en

In addition to disclosing your Personal Data within the Copart Group, we may disclose your Personal Data to external third parties in order to provide you with certain of the services you have requested from us. When we disclose Personal Data to an external third-party vendor for a business purpose, we generally aim to enter into a contract with the vendor that describes the purpose of the processing and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract.

In the last twelve (12) months we have disclosed the following categories of Personal Data, including sensitive personal information under the CCPA (denoted by *), for a business purpose to the corresponding categories of third parties indicated below:

We share some of the above information with a third-party identity verification service, Veriff, in order to verify your identity, prevent fraud and comply with regulatory requirements. Our verification processes involve electronic identification through the comparison of your ‘selfie’ against your provided verification information. This information may constitute biometric information or biometric identifiers under applicable law. Veriff processes your biometric information and may create derivative data that can be used in connection with the provision of identity verification and fraud prevention services. Veriff, not Copart, stores and processes this information and acts as a data controller in their own right, meaning that you should carefully review their Privacy Policy, Retention Policy and associated documentation to understand how your Personal Data including biometric identifiers or biometric information may be processed.

In addition, we may also disclose your Personal Data in the following circumstances:

• With our affiliates or others within our corporate group.
• In connection with or anticipation of the sale of a business (including merger, acquisition, or sale of all or a material portion of the business’s assets, change in corporate control, or other business transaction, including in the context of insolvency or bankruptcy proceedings).
• With professional advisors, such as auditors, law firms, or accounting firms.
• To enforce our contracts (including our Terms & Conditions); to ensure the safety and security of our employees, users and third parties; to protect our rights and property and the rights and property of our users and third parties; and to comply with legal process, including pursuant to a judicial warrant, rule, order or subpoena, or in other cases if we believe in good faith that disclosure is required by law or regulation, in each case, without obligation to contest such legal process.
• Under limited circumstances in which we obtains your contemporaneous consent. We have established business partners who work with us to purchase vehicles directly from individuals. When we are not able to purchase your vehicle, if you direct us to do so, we may share your Personal Data with one of those business partners.

Depending on the location in which you are located and, if applicable, when you provide your affirmative consent, we may use your identity, contact, technical, usage and transaction data to form a view on what products or services we think you may want or need, or what may be of interest to you, and provide you with information on such products and services. This is how we decide which products, services and offers may be relevant to you.

Withdrawing Consent for Promotional Marketing

Depending on the laws of the jurisdiction in which you reside, we have established a preference center through which members may opt-out of direct marketing. The same category of members may also opt-out of promotional marketing by submitting your request to privacy@copart.com. All recipients of marketing and promotional communications from us may opt-out of future marketing communications by clicking on the link that we include at the bottom of all of our marketing communications.

For the purposes of the EU and UK General Data Protection Regulation (GDPR), some recipients of your Personal Data are located outside of your country (your country being located within UK, European Union (EU) and/or European Economic Area (EEA)) or have offices in countries where data protection laws may provide a different level of protection than the laws in your country. When transferring Personal Data to such recipients, we provide appropriate safeguards:

• The transmission of Personal Data between and among certain members of the Copart Group, which consists of Copart, Inc. and its direct and indirect wholly-owned subsidiaries, is based on our worldwide data protection principles contained in our Intra-Group Processing Agreement, which incorporate both controller to controller and controller to processor model clauses prescribed by the European Union and the international data transfer agreement (IDTA) and/or the international data transfer addendum to the European Commission's standard contractual clauses, for international data transfers, which have been issued by the Information Commissioner's Office pursuant to Section 119A of the Data Protection Act 2018. Through our Intra-Group Processing Agreement, the Copart Group undertakes to protect your Personal Data and to comply with applicable data protection obligations.
• For other third parties which are not in territories deemed to be adequate by the European Commission, we may use the international data transfer agreement (IDTA) and/or the international data transfer addendum to the European Commission's standard contractual clauses, for international data transfers, which have been issued by the Information Commissioner's Office pursuant to Section 119A of the Data Protection Act 2018.

If you are located within the UK/EEA, please email privacy@copart.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the UK/EEA.

Subject to possible restrictions and exceptions under applicable law, as a data subject under the GDPR, a California consumer or data subject under the CCPA, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Virginia Consumer Data Protection Act, Utah Consumer Privacy Act or similar US state privacy laws (collectively, “US Privacy Law”), you may have some or all of the rights listed and described below regarding the Personal Data that we collect about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law, including in the event you reside in a jurisdiction that does not currently grant you these rights.

Exercising Your Rights

You may generally exercise one or more of your rights described above free of charge. When requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge an appropriate fee in accordance with the applicable regulations or refuse to process the application.

We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth, before providing a substantive response to the request. Depending on your location, you may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

To exercise your rights as a data subject, please submit a verifiable consumer request to: privacy@copart.com. To exercise your right to opt out of the “sale” or “sharing” of your information, please follow the instructions here.

You may have the right to appeal our decision regarding a request related to these rights by contacting us using the information provided below. Additionally, you have the right to lodge a complaint with your applicable regulatory or supervisory authority. However, we would appreciate the chance to deal with your concern before you approach a regulatory or supervisory authority, so please contact us in the first instance.

Non-Discrimination

We will not discriminate against you for exercising any of your Personal Data rights. United States Residents

While Copart does not sell your personal information for money, we work with third-party companies for advertising and marketing purposes and we disclose your information to third parties in a manner that some US state laws consider “selling” or “sharing”. However, we do not have actual knowledge that we sell or share Personal Data of residents under 16 years of age.

The following table details Personal Data we sell or share, and which we may have sold or shared in the last twelve (12) months, including sensitive personal information (denoted by *):

For more information about the choices you have about the advertising and marketing practices described in this Privacy Policy and how to opt-out, please see the “Cookies and Similar Technologies” section below.

We and selected third parties may use cookies, pixels and similar tracking technologies on our services and emails. In addition to collecting data through third-party tracking technologies, we also share certain automatically collected data with third parties for advertising and marketing purposes. This data may include, but is not limited to, your name, email address, website interaction information, device IDs, and transaction history. These third parties may use the data to display advertisements that are more relevant to your interests and preferences. Cookies are small text files that are automatically created by your browser and stored on your device when you use the services.

Our cookies and similar technologies have different functions:

• They may be technically necessary for the provision of our services;
• They help us optimize our services technically (e.g. monitoring load times and errors);
• They help us improve your user experience;
• They help us understand usage patterns by showing how visitors interact with our website;
• They provide you with a better, faster, and safer user experience or to show you personalized advertising (referred to under some laws as “targeted advertising”).

Third-Party Cookies

You can opt out of certain cookies by adjusting your browser settings or by using our privacy preference center via the green button on the bottom left of the main Copart webpage.

The third-party advertising and marketing companies with which we partner may provide you the option to opt out of the use of information about your website visits and app usage for purposes of serving ads that are targeted to your interests. You can learn more about interest-based advertising and how to opt out of the use of your web browsing activity for interest-based advertising purposes by visiting these sites: Digital Advertising Alliance, the Network Advertising Initiative, and the Interactive Advertising Bureau (IAB) Europe.

You can also use tools provided by Google to manage opt-outs for Google Analytics.

You may also opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) on browsers or browser extensions that support the GPC signal. To download and use a browser supporting the GPC browser signal, visit https://globalprivacycontrol.org/orgs

In addition, you may opt-out of the “sale” or “share,” as such terms are defined under applicable US data privacy laws, by using the “Do Not Sell or Share My Personal Information” link at the footer of our website.

Please note that if you opt out using any of these methods, the opt-out may only apply to the specific browser or device from which you opt out, for the specific session that you browse.

We implement and maintain reasonable security measures intended to prevent your Personal Data from being used, accessed, altered, or disclosed in an unauthorized way. Please note that any information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware that despite our best efforts, no security measures are perfect or impenetrable.

Data Retention

We will only retain your Personal Data for as long as reasonably necessary to fulfill the purpose we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

When we need to collect Personal Data by law, or under the terms of the contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. For example, if you do not provide us with required Personal Data, we may be unable to provide you with the services you have requested. In this case, we may have to cancel a contract you have with us, but we will notify you if this is the case.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably conclude that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to obtain an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us by emailing privacy@copart.com.

Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will upload a new version to our website and/or notify you by email or through another appropriate communication method.

We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions regarding this Privacy Policy, including any requests to exercise your legal rights. If you have any questions or comments about this Policy, the ways in which we collect and use your Personal Data, your choices and rights regarding such use, or wish to exercise your rights under the GDPR, or US Privacy Laws, please do not hesitate to contact the DPO at:
 Website: www.copart.com
 Email: privacy@copart.com
 Postal Address: